Rachel is an Account Manager in Personal Insurance and the Private Client Group. She is responsible for servicing and processing risk management plans for personal clients including renewing, auditing, and updating their programs.
Prior to joining Gibson in 2014, Rachel worked for Liberty Mutual for 16 years. She started as a Customer Service Representative and was promoted to a Customer Service Specialist on the Service Assist Team. Rachel moved to the scheduling team as an Intraday Analyst as well as an Attendance Secretary. She was also responsible for training new employees and refining new processes and procedures.
- Volunteer, Prairie Vista Elementary School
- Volunteer, Food Bank of Northern Indiana
- Personal Risk Management
- Small Business
- Client Service
- Processes & Workflow