Professional Directory

Rachel Potter

Rachel Potter

Account Manager | Personal Insurance & Private Client Group Phone : 574-245-3540 Fax : 574-236-6399 Email : Rpotter@GibsonIns.com

Professional Experience

Rachel is an Account Manager in Personal Insurance and the Private Client Group. She is responsible for servicing and processing risk management plans for personal clients and small business owners including renewing, auditing, and updating their programs.

Prior to joining Gibson in 2014, Rachel worked for Liberty Mutual for 16 years. She started as a Customer Service Representative and was promoted to a Customer Service Specialist on the Service Assist Team. Rachel moved to the scheduling team as an Intraday Analyst as well as an Attendance Secretary. She was also responsible for training new employees and refining new processes and procedures.

Specialty Areas

  • Personal Risk Management
  • Small Business
  • Client Service
  • Processes & Workflow

Community Involvement

  • Volunteer for Prairie Vista Elementary School
  • Volunteer for Food Bank of Northern Indiana