Barb is a Senior Account Manager in Commercial Risk Management. She is responsible for the day-to-day service needs of clients. She works to obtain information and answers questions regarding coverages and policies. Her responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required.
Prior to joining Gibson in 2000, Barb worked for Liberty Mutual Insurance Group for over 25 years. She held supervisory positions in the Credit Department and in the City Office of Administrative Services. Her responsibilities were overseeing the daily operations of the support staff including their training and development. She also worked in the Business Policy Production Department as a senior business rater specializing in commercial automobile.
- Small Business
- Client Service