Our claims services benefit all Gibson clients. Our team becomes your personal advocate, working in your best interest to provide enhanced communication and timely resolution to your claims.
Dedicated claims specialists who handle the intake of initial loss reporting, transmission to the carrier, and monitoring the claim to conclusion
Regular claim monitoring to ensure timely, accurate, and proactive processing
Monitor adjuster’s activity to ensure your claim is continually moving through the process
Review your policy to ensure the adjuster properly applies and interprets coverage
Work as your advocate to resolve problems during the claim process
Facilitate the claim process with other carriers or negligent parties in incidents where you are not at fault
Available 24 hours a day, 7 days a week, 365 days a year for emergency claim calls to start the claim process and guide emergency mitigation
"The greatest value that Gibson brings to Lake Michigan Mailers is their ability to see the whole board. I often tell customers we are playing chess, not checkers. Every piece on our board has a special function - it requires special attention. Gibson has the ability to see all the pieces on my board, and know how each piece works, and how each each piece works towards the goals that we have as a company."